• Global Logistics & Customs Clearance

    Door-to-Door Delivery | Export Documentation | Fragile-Safe Packaging

  • Flexible Shipping Methods

    Choose the right balance of cost and speed for your business needs.

    Sea Freight (FCL)

    Best For: Full container orders
    MOQ: 500+ pcs
    Lead Time: 25-35 days
    To: EU/US major ports
    Capacity:
    20GP/40GP/40HQ

    Sea Freight (LCL)

    Best For: Mixed orders
    Volume: 1-5 CBM
    Lead Time: 30-40 days
    To: EU/US major ports
    Consolidation: Available

    Air Freight

    Best For: Urgent orders

    Weight: 100-500kg

    Lead Time: 5-7 days

    To: Major airports

    Customs: Express clearance

    Express (DHL/FedEx)

    Best For: Samples

    Weight: <50kg

    Lead Time: 3-5 days

    To: Door-to-door

    Tracking: Real-time

  • Multi-Layer Protection System

    Engineered to survive global shipping with <1% damage rate.

    Inner Protection

    Individual bubble wrap or foam sleeve
    Custom-fitted EVA/EPE foam inserts
    Dividers for multi-piece sets
    Anti-scratch protective film
    Silica gel desiccant packets

    Outer Carton

    5-layer corrugated cardboard (7mm+ thickness)

    Edge protectors on all corners

    "Fragile" and "This Way Up" labels

    Water-resistant coating (optional)

    Custom branding available

    Palletizing

    Heat-treated wooden pallets (ISPM 15)
    Stretch wrap + steel strapping
    Corner boards for stack stability
    Plastic pallets (on request)
    Container loading optimization

  • We Hope You Can Make It

    All times are estimates. Production time (25-35 days) not included.
    Region Sea Freight Air Freight Express Major Ports
    Western Europe 30-35 days 5-7 days 3-5 days Hamburg, Rotterdam, Felixstowe
    North America (West) 25-30 days 5-7 days 3-5 days Los Angeles, Long Beach, Seattle
    North America (East) 35-40 days 6-8 days 4-6 days New York, Savannah, Norfolk
    Middle East 25-30 days 6-8 days 4-6 days Dubai, Jeddah, Dammam
    Australia 20-25 days 5-7 days 3-5 days Sydney, Melbourne, Brisbane
    South America 40-50 days 7-10 days 5-7 days Santos, Buenos Aires, Valparaiso

  • Complete Documentation Package

    Every shipment includes all necessary export and customs documents.

    📋Commercial Invoice

    Detailed invoice with HS codes, product descriptions, and values for customs clearance.

    📦Packing List

    Itemized list of contents, carton dimensions, gross/net weights, and shipping marks.

    🚢Bill of Lading / Air Waybill

    Original shipping document issued by carrier. Telex release available.

    🌍Certificate of Origin

    Form A / CO issued by CCPIT. Preferential tariff treatment for eligible countries.

    ✅Quality Inspection Report

    Pre-shipment inspection certificate with photos and test results.

    🧪Material Safety Certificates

    FDA, LFGB, and other food safety certifications as required.

    🌿Fumigation Certificate

    For wooden pallets and packaging. ISPM 15 compliant.

    📄Insurance Certificate

    Cargo insurance coverage (0.3% of cargo value). All-risk coverage available.

  • Shipping Insurance & Claims

    Comprehensive coverage for peace of mind.

    Insurance Coverage

    Basic coverage: 0.3% of cargo value
    All-risk coverage: 0.5% of cargo value
    Coverage: Loss, damage, theft during transit
    Claims process: Direct with insurance company
    Settlement: 7-14 business days after approval

    Damage Claims Process

    Step 1: Document damage with photos within 48 hours of arrival
    Step 2: Submit claim form + evidence to us
    Step 3: We file with insurance company (24 hours)
    Step 4: Insurance adjuster review (3-5 days)
    Step 5: Settlement or replacement shipment

  • Get Shipping Quote

    Get access to 500+ SKUs with FOB pricing. We respond within 24 hours.

  • We don't just supply teapots

    we provide a complete culture. Explore our curated collections for different markets

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